TeeCee Concepts
Phone: 888-427-9994
Fax: 888-440-7140

Company's Refund Policy
All our valuable customers can return purchased / customized imprinted merchandise within 30 days of order receipt or a reasonable time before the expiration of allowable time given for full refund or credit, or for equal exchange.

Easy Returns/Refunds
1. Call customer service - 888-427-9994 or 203-349-6065 (Production Dept)
2.Email our returns department - production@teeceeconcepts.com
3.Fax our returns department - 888-440-7140
4.Complete the Returns form below.
What you’ll need:
1.Order information (name, phone number, invoice and reason for return/refund request).
2.The unit purchased, Item #.
3. Refunds will only be made for the full unit(s) returned.
* Our returns department will respond to your email, fax or online request within 3 business days.

Please note: 
Returns/Refund requests must be reported within 30 days from receipt of your order. TeeCee Concepts reserves the right to deny any credit requested after 30 days. 

Customers are responsible for all freight charges on any returns unless otherwise stated at the time of authorization. Customers are responsible for both inbound and outbound freight costs on any refused shipment. 

TeeCee Concepts reserves the right to refuse any unreported/unauthorized returns and any costs incurred by TeeCee Concepts for such returns will be the responsibility of the customer. 

All returned merchandise will be inspected upon receipt. If the reported issue is deemed to be invalid or misreported, a restocking charge may be applied and any return freight charges may be assessed to the customer.